Six service lines, one chain
Covering the chain from requirement definition to a platform running in production, and the application layer above it. Where a specialist third party is involved, the contract, the schedule and the outcome stay with us.
Size the platform against the workload
Requirement definition comes before hardware selection. We profile the workload — model sizes, concurrency, latency targets, growth — and size the platform to it. Where an existing estate is in place, we assess what carries forward.
- Workload profiling and capacity modelling
- Platform and configuration selection
- Model and vendor evaluation against the requirement
- Reference architecture and vendor-neutral bill of materials
- Total cost view across hardware, facility and operations
- Technical review of vendor proposals
Sourcing, ordering and getting it here
We run the procurement on the client's behalf: sourcing, quotation, ordering, lead-time management, and the logistics and customs coordination that follows. Lead times on current-generation accelerators are the schedule driver on most projects; they are managed against the facility-ready date, not the other way round.
- Vendor sourcing and quotation management
- Compute, networking, storage and software licences
- Order placement and lead-time tracking
- Logistics, freight and customs coordination
- Delivery scheduling against facility readiness
- Acceptance inspection on arrival
Rack, power and cross-connect
AI clusters fail on the facility more often than on the hardware. Rack density, power envelope, cooling mode and floor loading are confirmed against a real data hall before an order is placed. Capacity is arranged through contracted data centre operators; we do not operate data centres ourselves.
- Facility readiness assessment against the platform
- Rack space and cabinet arrangement
- Power provisioning and redundancy
- Cooling mode selection
- Cross-connect and carrier arrangement
- Contract and service level coordination with the operator
From crate to production
Installation, commissioning and the validation that proves the platform does what the requirement said it would. Then documentation, training and a support arrangement, so the client's own team can run it.
- Rack, cable, power-on and physical commissioning
- Firmware, operating system and scheduler provisioning
- Cluster bring-up, interconnect and storage validation
- Benchmark validation against stated service targets
- As-built documentation and operational runbook
- Administrator training and ongoing support
Documentation that survives review
Advanced accelerators move under export control. The end user must be identified, the end use stated, and the chain from vendor to installation site documented in a form a third party can review without follow-up questions. We prepare that file as part of the engagement.
- End-user and end-use statement preparation
- Customer due diligence questionnaire support
- Corporate ownership and control documentation
- Supply-chain and installation-site declarations
- Consistency review across the full document set
- Full file retained and reproducible on request
The infrastructure is not the outcome
A platform that runs is not the same as a business result. Where a client wants the application and not only the platform, we deploy and operate it: most often an AI agent that answers the main line and the messaging channels, handles the enquiry end to end, and hands over to a person when it should. Retrieval, document intelligence and research workloads are configured case by case.
- Channel assessment: existing numbers, telephony and traffic profile
- Knowledge base structured from the client's own documents
- Agent design: intents, escalation rules, tone and language coverage
- Integration with the client's business systems
- Pilot on a defined slice of traffic, measured before cut-over
- Go-live, tuning and ongoing operation